Hänsel și Gretel

Practical information

Punctuality

We ask you to arrive punctually for the performances. Late arrivals can only be admitted during the intermission. It is not possible to be admitted after intermission-during the performance.

Admission to the building for performances begins one hour before the start of the performance.

Cloakroom

For security reasons, we ask you to leave coats, jackets and bulky items such as bags or rucksacks in our free cloakrooms. Our cloakrooms are located next to the entrances on Operngasse, on the balcony on the right and left-hand side, as well as in the gallery.
As a box guest, please use the cloakroom in your box.

Program booklets

Program booklets for the performance of the day - in both German and English - are sold before the performance and during intermission by our Audience Service. Program booklets for other performances are available at any time in the opera foyer.

Cell phones

Ringing telephones, and glowing screens disturb the performance. We therefore ask you to silence your cell phones or put them in flight mode during the performance and stow them away accordingly.

Photography & video

Photography and filming during the performance is not permitted. Photography and filming for private purposes is of course permitted at the curtain callor during intermission. The use of smartphones and cameras in the proscenium boxes is prohibited throughout the entire performance to protect the orchestra from falling objects. 

Dress code

Many of our guests take the opportunity to dress elegantly for their visit to the opera. When choosing your clothing, please bear in mind that you will be in close contact with other guests in the rows of seats. If you are not sufficiently dressed (e.g. flip-flops, an undershirt as a top or very short shorts), you may be refused admission.
Head coverings that obstruct the view of other guests are not permitted.

Length of the performance

When you select the date on which you want to purchase the ticket, the start and end time of the performance will be displayed. Each event may also include additional details regarding its schedule, and some even provide a complete timeline showing the number of acts, intermissions, and their respective durations.

Payment

Program booklets can only be purchased from our Audience Service by cash. Our box offices and intermission buffets accept both cash and card payments.

"I don't understand Italian"

It doesn't matter! Every seat has its own subtitle tablet, on which you can choose which language you want them to be displayed in. German, English and the original language of the opera are always included! You can choose from a total of up to 8 languages.

There are also trailers and lots of other information about the content, the music or the production, which can be found on the pages of the respective production.

Which opera is good for a first visit?

Of course, this depends entirely on your personal preferences, but experience shows that classical operas are particularly suitable for a first evening at the opera. You will be amazed at how many melodies you know! Whether from movie scenes, music lessons, a TV commercial, sports, ..
For example, the music from George Bizet's opera Carmen is very well known - not least because of its use in the Formula 1 victory ceremony.

Getting Here

The Vienna State Opera can be reached by public transport, bicycle, taxi, or car.

Public Transport Connections

Subway

U1, U2, U4 – Karlsplatz station

Streetcar

Lines 1, 2, D, 62, 71 – Opera or Karlsplatz stations

Bus

Line 59A – Opera or Karlsplatz stations

Local Railway

Badner Bahn – Vienna Opera Station

Arrival by Bicycle

Bicycle stands are located directly to the left and right of the building, providing convenient and secure parking.

Taxi

Taxi stands are situated near the opera, and cabs are available at the main entrance after performances.

Arrival by Car & Parking

Two parking garages near the State Opera provide ample parking facilities for visitors, ensuring a comfortable arrival experience.

Underground parking garage Kärntnerringgarage

Park for 10 hours for €8!

The Vienna State Opera and the ÖPARK-Kärntnerringgarage at Mahlerstraße 8, under the Ringstraßengalerien, offer the audience of the Vienna State Opera a favorable parking package.

You can park for up to 10 hours for just €8 with our evening rate from 5pm to 3am. Any hours before this must be paid for separately (€4/hour; with P-Card: €2.50/hour) To apply, go to P Card | Mein-Contipark.

The new system works simply and without a parking ticket. Simply drive into the garage. When you drive in, your license plate number is recorded and the barrier opens. When paying, all you have to do is enter your license plate number at the machine and pay. You can also pay contactless at the exit terminal with your P Card. When you exit, your car's license plate number is recognised and the barrier opens.

ÖPARK Kärntnerringgarage
A Mahlerstraße 8, 1010 Vienna

Gastronomy & Shops

Opera Café
The Opera Café is open daily from 10:00 to 18:00.
On performance days, it remains open until 22:30.
Drinks and snacks are available at the interval buffets during performances.

Souvenir Store
The Hamtil & Söhne souvenir store is located under the arcades of the Vienna State Opera, on the Herbert-von-Karajan-Platz side.
Opening hours: daily from 10:00 to 19:00.

Accessibility

Due to the historical structure of the Vienna State Opera building, accessibility conditions are not ideal. However, the venue aims to ensure that visitors with reduced mobility can attend performances as smoothly as possible.

All seating areas are accessible by elevator, and barrier-free restrooms are available.
Dedicated wheelchair spaces are provided for wheelchair users.

Wheelchair Spaces

A total of 22 wheelchair spaces are available. Four are located in the stalls and up to 18 (as needed) in the gallery.

In the stalls, wheelchair spaces are positioned on both the left and right sides of the auditorium, once near row 1 and once near row 14. Folding companion seats for these spaces are mounted on the auditorium wall and correspond to the height of rows 15–17. In the gallery, companion seats are also fixed to the wall directly behind the wheelchair spaces.

As availability is limited, wheelchair spaces must be reserved through the ticket store or the order office. For first-time reservations, prior registration with the order office is required.

Access

Barrier-free entry to the building is located on the Herbert-von-Karajan-Platz side, at the beginning of the arcades (swinging door, 87 cm wide).

The stalls and the elevator to the gallery can be reached via the inclined elevator in the opera foyer, located near the Opera Café.
The standard elevator to the gallery is positioned next to it (width 95 cm, depth 140 cm, door clearance 80 cm).
Cloakrooms, interval buffets, and wheelchair-accessible restrooms are available on both levels.

From the Best in Parking Kärntnerstraße underground garage (featuring two disabled parking spaces), Herbert-von-Karajan-Platz can be reached by elevator. The passage from the garage to the opera house is opened one hour before the performance begins and closed again once the audience has exited at the end of the event.

Additional disabled parking spaces are currently available at Helmut-Zilk-Platz 1 and Walfischgasse 1 and 6.

Service dogs are permitted.

Cloakroom

Can I take my coat with me? Where can I leave my backpack? Where is the cloakroom?

Coats, jackets, bulky bags, and other items (e.g., backpacks, suitcases, umbrellas, musical instruments) must be checked in at the free cloakroom.

The main cloakroom is located next to the entrances on the Operngasse side. Additional cloakrooms can be found on the right and left sides of the balcony and in the gallery.

Box seat holders have access to a private cloakroom directly at their box, providing a convenient and exclusive service.